Current Openings:
Part time guest concierge/ job description:
Our team is made up of brave and passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today and fulfill your calling at MISSION Day Spa.
As a Spa Concierge at MISSION Day Spa, you will greet guests to a luxurious spa environment, maintain guest and group accounts, assist with facility orientation, and actively work to provide guests with a relaxing spa experience. You will be responsible for ensuring complete client and member satisfaction by providing full guidance and consultation in scheduling, confirmation, and check-out procedures.
Your duties will include:
- Being the initial and complete source of information regarding all available spa treatments and retail goods
- Maintaining a sense of order and efficiency for spa operations via proper scheduling of guest and staff appointments and packages
- Attending product knowledge training
- Checking in/out spa guests and dealing with guest issues
- Completing daily therapist appointment schedules, updating schedules as needed, and coordinating with therapists
- Maintaining cleanliness of reception and guest relaxation areas, and performing general housekeeping duties
- Following all spa opening/closing procedures and accounting procedures, handling and balancing all payment transactions
- Assisting with scheduled retail inventory
- Handling all billing and point-of-sale functions for spa services, retail sales, and Spa Party sales
- Ensuring a pleasant visit for each guest
- Assisting with special projects/events as requested
- Working as a team with front desk concierges, back of spa therapists
- Being upbeat, outgoing, and having fun!
Qualifications:
- High school diploma or equivalent
- One-year work experience in a related field (spa, hospitality, medical, salon, retail, front desk) required
- Ability to deal with untimely guests - required
- Availability to work weekends and holidays - required
- Ability to maintain a regular schedule, with two days between Monday and Friday, and flexible shifts - required
- Typing, computer, and basic math skills - required
- Proficiency in Microsoft Word, Excel, Outlook, Google Chrome, and computers in general - required
- Effective communication skills in English - required
- Bilingual in Spanish or other languages - preferred
- Ability to effectively present detailed information both verbally and in written form, in-person and over the phone, to guests and employees throughout the organization - required
- Excellent communication, organizational skills, and common sense - required
- Basic conflict resolution skills - preferred
- Ability to lift/push/pull up to 50lbs - required
- Ability to stand for up to 8 hours, crouch, stoop, kneel, and crawl - required
- Ability to communicate by phone - required
- Good organizational skills - required
- Willingness to make every guest visit an experience of a lifetime - required
- Attendance of product knowledge training and departmental meetings - required
- Ability to multi-task and deal with last minute changes - required
- Participation in monthly events when required
- First Aid and CPR training - preferred
- "Can-Do" attitude a must
- Successful completion of the practical interview process where you'll get to see different parts of what the day-to-day job entails is required.
INTERESTED?
apply at info@missiondayspa.com
Accepting applications for Katy Texas, Sugarland, Houston
Licensed -Massage Therapists, Esthetician, Natural Nail Technician Lash Tech/job description
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Greeting guests & Managing own appointments
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Hosting spa parties and individual services
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Performing basic services and multiple in a day
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Working in a group setting
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Cleaning and pitching in with laundry and basic sanitary set up and clean up
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Maintain scope of license and ethics
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Working in a fast paced environment
INTERESTED?
apply at info@missiondayspa.com
#BEST PLACE TO WORK MASSAGE THERAPY #MASSAGETHERAPY
#BEST PLACE TO WORK #AESTHETICIAN "THIS IS MY FAVORITE PLACE TO WORK, I LOVE IT HERE"#RELIABLETHERAPISTSONLY